Browse Books: Business & Economics / Industries / Service

Competing Against Luck: The Story of Innovation and Customer Choice By Clayton M. Christensen, Taddy Hall, Karen Dillon Cover Image
$34.99
Backordered at our distributor but we can check availability from the publisher.
Publication Date: 2016-10-04T04:00:00.277Z
The Magic Touch: Positively Extraordinary Customer Service By Billy Riggs, Tracey Jones (Editor) Cover Image
By Billy Riggs, Tracey Jones (Editor)
$15.00
Not in the store. We can order it and should have it in store in 3-5 business days.
Publication Date: 2018-06-25T04:00:00.175Z
This Is Service Design Thinking: Basics, Tools, Cases By Marc Stickdorn, Jakob Schneider Cover Image
$42.00
Backordered at our distributor but we can check availability from the publisher.
Publication Date: 2012-01-11T05:00:00.1Z
The Interconnected Individual: Seizing Opportunity in the Era of AI, Platforms, Apps, and Global Exchanges By Hunter Hastings, Jeff Saperstein Cover Image
$21.99
Not in the store. We can order it and should have it in store in 3-5 business days.
Publication Date: 2018-06-07T04:00:00.157Z
Service Habits: Small steps to strengthen the relationships with people you serve By Jaquie Scammell Cover Image
$19.95
Backordered at our distributor but we can check availability from the publisher.
Publication Date: 2020-02-03T05:00:00.33Z
Mystery Shopping Mastery: Revealing Truth in Business By Steven D. Di Pietro Cover Image
$25.00
Not in the store. We can order it and should have it in store in 3-5 business days.
Publication Date: 2017-04-03T04:00:00.92Z
Introduction to Service By Jr. Katzan, Harry Cover Image
$13.99
Not in the store. We can order it and should have it in store in 3-5 business days.
Publication Date: 2017-10-30T04:00:00.302Z
4 Steps to Solving Your Problem: The Only Troubleshooting Resource You Will Ever Need By Chris Abbott, Janette Jones (Editor), Jill Jasuta (Cover Design by) Cover Image
By Chris Abbott, Janette Jones (Editor), Jill Jasuta (Cover Design by)
$14.95
Not in the store. We can order it and should have it in store in 3-5 business days.
Publication Date: 2017-11-21T05:00:00.324Z
Fix It or Pull It: Confessions of a Former Field Technician By Steven J. Filippini Cover Image
$17.95
Not in the store. We can order it and should have it in store in 3-5 business days.
Publication Date: 2004-01-18T05:00:00.17Z
Dealing with Divas: A Survivor's Kit for the Celebrity Personal Assistant (Or Anyone with a Pushy Boss) By Shelley Anderson Cover Image
$10.95
Not in the store. We can order it and should have it in store in 3-5 business days.
Publication Date: 2007-12-12T05:00:00.345Z
The Passion of Barbering: A New Era of Hair Designers By Charles H. Washington Cover Image
$17.95
Not in the store. We can order it and should have it in store in 3-5 business days.
Publication Date: 2015-09-18T04:00:00.26Z
The New Health Age: The Future of Health Care in America By David Houle, Jonathan Fleece Cover Image
$19.99
Backordered at our distributor but we can check availability from the publisher.
Publication Date: 2011-12-01T05:00:00.334Z

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